Questions

Everything people ask us.

If something is not here, ask our assistant, or email support@headshotdp.com and a person will answer.

Getting your pictures

How does it work?

You upload 8 or more photos of yourself, choose the kind of pictures you want, and we build a model of your face and photograph it. You pick a pack, we photograph you, and you choose your favourites from the set that comes back.

Is there an iPhone app?

Yes. Search for Headshot Photos on the App Store, or see what it does. It is in the US App Store for now, and everything also works on this website.

Can I use these as my LinkedIn profile picture?

Yes — it is what most people make them for. You download full-size pictures with no watermark, and the same ones work on a CV, a company website or an email signature. LinkedIn shows your photo as a circle, so pick one where your face sits in the middle of the frame.

How long does it take?

About 20 minutes. You can close the tab — we email you when your pictures are ready, and the page picks up where it left off.

What photos should I upload?

Ordinary phone photos are fine. Different days, different clothes and different places matter far more than any of them being good. Avoid sunglasses, hats, group shots and heavy filters — they confuse the likeness more than anything else.

Will it actually look like me?

That is the whole point, and it is the thing we optimise for over everything else. The model is built from your photos alone. If your uploads are all from one day in one outfit, expect the results to look like that day.

Paying

What does it cost?

Nothing to see your first one: a free preview of your own face, no card. Then $25 for 8 HD headshots, $35 for 16, or $49 for 24, with LAUNCH20 taking 20% off at checkout until December 31, 2026, each chosen from more previews than you keep. Every plan is HD — big enough to print, not just to post. You pay once, before we start.

When am I actually charged?

When you choose your pack, before we start. That is not us being keen — the pack decides how many previews we make and how large they come out, so we cannot begin until we know which one you want. If your pictures never arrive you get your money back automatically, without having to ask.

What if I do not like any of them?

Ask for more. Every pack includes more previews than the first round shows — press "more" on your previews and they are made at no extra cost. Before you do, you can change the look for the next ones: different outfits, settings or lighting. Once those are used up, 6 more are $5.00.

What if something goes wrong after I have paid?

You get your money back automatically. If a set fails after we have charged for it, the refund happens on its own — you do not have to notice it or ask us for it.

Pictures with Santa

What are Pictures with Santa?

New photographs of your own family with Santa, in a room set for Christmas — storytime by the fire, the letter to Santa, the Nice List, milk and cookies, a hug in his red velvet chair. You choose the scenes; we make the pictures from your photos. See them all on Pictures with Santa.

What does it cost?

One payment, nothing renews: 1 scene (2 pictures) for $10, 3 scenes (6 pictures) for $24 or 5 scenes (10 pictures) for $30. Each scene makes 2 pictures, each a little different, in HD and ready to print.

What photos do I need?

Two ways in. Photos of each person — up to 6 people, a close-up of the face and one more of each — and we dress and pose everyone for every scene. Or a family photo kept as it is: 1 or 2 photos of everyone together in the pose you like. We keep the faces, clothes and where everyone is, and bring Santa and the room to you. That is one scene and 2 pictures — with two photos, one picture from each.

What if a picture is not quite right?

Redo it, once per picture, with a note on what to change if you like ("bigger smiles"). You keep the first try as well, and choose between them.

I bought more scenes than I used. What happens to the rest?

They stay on your account as scene credits, and they never expire. Use them on another scene with the same photos — "Add another scene" on a finished set — or on a new set whenever you like.

Is there a free preview?

Yes: one picture of your own family in your first scene, small and watermarked, so you can see it looks like them before you pay. It is one per person, shared with headshots. Buy any pack and it comes too, full size and without the mark.

Your photos

What happens to my photos?

They are used to build your model and nothing else. They are never used to train anything of ours, never shown to anyone, and never sold or shared. Everything — your uploads, the model, and every picture it made — is deleted 30 days after you upload.

Can I delete everything sooner?

Yes, at any time, from your order page. It is immediate and permanent, so download anything you want first.

Can other people see my pictures?

No. Previews and finished pictures are only reachable while you are signed in, and the full-resolution files are never sent to a browser before they are paid for.

Why us

How is this different from the other headshot sites?

Most of them optimise for a picture that looks impressive. We optimise for one that looks like you — real skin, real texture, no plastic smoothing — because a profile picture that flatters you but is not recognisably you is worse than no picture at all.

Why do the previews have a watermark across them?

So the free look is genuinely a look and not a delivery. Pay for the ones you want and you get them clean, at full size.

Do I need an account?

No password and no sign-up form. Sign in with your email — we send you a six-digit code — or with Google or Apple.

Start a set